RULES & POLICIES, Westown Movies
RULES & POLICIES
Ticket Refund Policy
Please note that ticket(s) purchased are only valid for the film and showtime specified. If you can not use a ticket or we cancel the show you may choose a refund, exchange the ticket (additional charges could apply) or receive a pass good for any show any time. Refunds are done at the theatre with a manager. When coming to the theatre for a refund make sure you have your confirmation number or the credit card you used to charge the ticket(s).
“R” Rated Movie Policy
We check Identification for movies with an “R” rating. If you are under 17 and wish to attend an “R” rated movie, we require that you are accompanied by a parent or a guardian who is at least 21 years old.
ADA Seating and Companion Pass
1.) All of our theaters are handicap accesible.
2.) Guests attending our theater in an assistant/companion role for one of our guests with disabilities may be passed in by management.
Weekend After-Hours Policy
Effective 10/21/22, after 6pm on Fridays and Saturdays, all patrons under the age of 17 must be accompanied by a parent or legal guardian.